Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress. The Amtrak call center that you call into has employees from Pennsylvania and is open 24 hours, 7 days according to customers. we asked where we. It is being served by Tri Rail and Amtrak. ForLocations, The World's Best For Customer Service Info. Contact Amtrak customer service. Mask wearing was good by crew and passengers, social distancing was non-existent. This phone number is Amtrak's Best Phone Number because 137,892 customers like you used this contact information over the last 18 months and gave us feedback. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Common problems addressed by the customer care unit that answers calls to 877-444-4773 include Make a Booking, Refund, Missing Items, Cancel or Change Booking, Problem With a Trip and other customer service issues. Your employee, Roger, who helped with my luggage and getting me a seat was wonderful. Besides calling, the next favorite option for customers looking for help is via 800-872-7245 for Purchasing. So we created a free concierge service you can call at the phone number below. Will ask Amtrak for refund if any one will listen next time we will drive, My husband and I are older Senior citizens.Driving on Trips is very difficult for us. I am very thankful for the wonderful Amtrak Employees I have met as a frequent traveler, especially Mr. Kyle Potts. Choose your preferred departure station among the choices below or contact us for the station nearest you. Have pen and paper handy so you can take notes during your conversation. In many cases, you will be able to take care of your issue by calling Amtrak back. First off were treat poorly by security in Sacramento ,then forced to wait 4+ hrs for a stop that we were allowed off at to smoke and stretch our legs , i for one will choose A different method of transport Sincerely , Misty D. I am sitting on a train in union station with my daughter which is 3 hours delayed and has no water bottles,food. Different customer service agents have different levels of training and experience. Thank you, i am trying to get from milwaukee to manitowoc on cristmass how much the amtrack cost. You can help! In total, Amtrak has 4 phone numbers. Tips for Calling Companies Like Amtrak What was his problem? And you can click here if you want to compare all the contact information we've gathered for Amtrak. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. He should be commended for his service and is a great employee of Amtrak. Amtrak customer service can resolve a range of issues over the phone, including purchasing, changing and canceling tickets. The train employee then came and told me that I had to move because he had a manifest and he new that this couple was traveling together and he wanted them to sit together. Shortcut: N/A - Edit. As we arrived in VA, because of Mr. Potts care I was able to face my 3 hour drive to NJ in better emotion shape than when I started my trip. 3 reviews of Amtrak "This is a nice little building. Still, others are less impressed, complaining that customer service agents are not always helpful. The staff here is very nice. The return trip to Chicago, however, was its antithesis. Your customer service representative can help you find a fare that is eligible for this payment option. However, this option is not available for all fares. Website: Amtrak Website Amtrak Customer Service Hours N/A - Edit. I think that I am more upset because it was mandatory. Another concern of many is group travel, when a club, school or family ops to travel together. The reason customers call 800-872-7245 is to reach the Amtrak Purchasing department for problems like Make a Booking, Refund, Missing Items, Cancel or Change Booking, Problem With a Trip. Providing requests for special services and accommodations, Questions regarding Amtrak Guest rewards loyalty program, Technical support with the Amtrak website, Reserving a seat to be paid for later (this option is only available for some tickets, ask the Amtrak agent if it can apply to your desired ticket). Amtrak Station Fort Lauderdale Contact Phone Number is : +18008727245 and Address is 200 Southwest 21 Terrace Fort Lauderdale, Florida, United States Amtrak Station Fort Lauderdale is a train terminal based in Fort Lauderdale, FL, United States. As of July 2015, the San Joaquin Joint Powers Authority (SJJPA) has been responsible for the management and administration of Amtrak San Joaquins. I am a frequent traveler with an Acela club card. Train was on time both ways which was great. I felt as though I didn't have choice. The next best way to talk to their customer support team, according to other Amtrak customers, is by calling their 800-872-7245 phone number for their Purchasing department. I moved to her seat. With the Amtrak app. I felt that I had to move( I like the window) and be uncomfortable so that someone else could. Make sure that you have the correct number for the department you need to speak to. Besides calling, the next favorite option for customers looking for help is via 800-872-7245 for Purchasing. GET THE APP Another option is to go to an Amtrack station and ask to speak to a manager there. Being prepared before calling Amtrak is one way of helping to ensure that the call is successful. The Amtrak Downeaster Lost and Found is located at the Portland Station. You can call Amtrak at (800) 307-5000 toll free number, fill out a contact form on their website www.amtrak.com, or write a letter to Amtrak, 1 Massachusetts Ave, NW, Washington, DC, 20001, USA. If you prefer to pay for your ticket with cash, or don't feel comfortable making a payment online or over the phone using your debit or credit card, you may be able to reserve a ticket and then pay for it later at the station. 4 from Galesburg to Chicago. Thank you Ms. Johnson, First of all an 8 hour train ride took. He or she may be willing to look into your situation and put you in touch with people at Amtrak who are able to help. Download the Amtrak app to check train status, get gate and track information at select stations, travel with contact-free eTicket scanning and access helpful information at your fingertips. Were or how long knowone new the only thing good on this trip was the scenery I just wish I could get my money back or something without the thought of the hassle. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Had a minute to step off, it seemed like a plain, unassuming Amtrak station." For example, Amtrak has separate numbers for domestic and international calls, scheduling group travel, booking vacation packages, reporting accessibility issues or contacting the Amtrak police department. I am not familiar with this policy or have ever heard of it. Find 5 listings related to Amtrak Phone Number in Saint Paul on YP.com. This Amtrak phone number is ranked #2 out of 4 because 137,892 Amtrak customers tried our tools and information and gave us feedback after they called. Before calling, however, it's a good idea to review any notes that you took during your first call. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. Contact SJJPA. Access by Amtrak and Metra passengers or others with disabilities is unaffected, with elevators available from both sides of the 200 block of South Canal Street and at 444 West Jackson Boulevard. She should be commended for a great service well done. Find 8 listings related to Amtrak in Aberdeen on YP.com. He immediately recognized my distress and responded with acts of kindness and compassion. 7033342820. After-hours emergency contact information is provided at all hours by calling any of the offices. No attendant could be found. And you can click here if you want to compare all the contact information we've gathered for Amtrak. The trip to Dallas was pleasant, with an attentive and courteous crew, particularly Chris, our sleeper attendant. My 10 year od granddau was there and cry to make her stop what a 1st time train ride for her Sorry I ever took her on train. Etc and the most pathetic thing is that WE ARE STILL IN UNION STATION. I gave a reservation: E**A**. It's not always clear what is the best way to talk to Amtrak representatives, so we started compiling this information built from suggestions from the customer community. Sharing is what powers GetHuman's free customer service contact information and tools. Many people don't realize that Amtrak sells vacation packages and a customer service representative may be able to assist in booking these packages.
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